Matrimony.com - Manager - Retail Sales

Role Overview : Custodian of P&L, Customer Delight and Brand Ambassador for the company in Andhra Pradesh & Telangana (APTS). Key Responsibilities : - Responsible for P & L for the AP&TS region - Responsible for setting up new retail branches in the region including identifying the right location, brand positioning and launch Sales & Service operations. - Forecasting monthly/annual targets and executing them in a given time frame. - Loss prevention through implementing effective audit procedures and safety/security measures. - Heading the entire gamut of activities of the region pertaining to formulation of local marketing and retail strategies for brand building, initiating activation activities, store administration, staff management. - Expanding business by launching innovative promotional activities, campaigns, and increased customer experience management. - Mentor, motivate and guide team members ensuring sales- business generation and achieving budgeted figures, and activity ratio on monthly basis. - Competent in Customer Retention (Loyalty) program conceptualization & execution - Planning and executing brand launches, brand awareness and brand preference programs and conduct regular market research. - Expert in rural and/or outdoor marketing - Brand building, demand generation activities through 'Push-Pull' strategy and effective rural medias. - Report & update on the daily operations & MIS preparation of retails functionality to the sales function team in HO and ensuring implementation of SOPs for store functioning. - Mentoring, Training & Supervising the sales performance of team members to ensure individual & group targets are met and operational efficiency in process too are met. - Overall accountability for ensuring that the accuracy and timeliness of MIS as per the organization policy or guidelines. - Creating & sustaining a dynamic environment that fosters high performance amongst team. Skills and Competencies : - Functional - Sales, Marketing, Business Development - Leadership - Business Acumen - Behavioral - Values - Integrity , Respect , Customer Centricity - Good Communication & Listening Skills - Executive Presence - Persuasion Skills - Service Orientation - Emotional Maturity Education & Experience : Ideal candidate should have/should be : - Bachelor's Degree in business or engineering and/or MBA with minimum of 10 years of sales/service experience. - Managed a team for at least 3-4 years - Spent at least 18 months in the Company - Performance rating of not less than C or 'Meets expectations' in the last performance appraisal cycle. - Able to speak fluently in Kannada and South languages will be added advantage. (ref:updazz.com)