Product Solutions Manager

Job Description:

Industry Digital Solutions (IDS) team mandate at Mindsprint covers consulting, digital product management (DPM) and domain expertise.

This role involves solutions consulting and DPM for Sales/Customer Engagement areas.

Key elements of Digital Product Management (DPM) role are:

Product & Solutions Strategy:

• Research and analyze market trends and customer goals to create product strategy & vision for solutions in Sales & Customer Engagement areas. These will include, but are not limited to e-commerce, customer engagement platforms, sales force automation initiatives, Order Management, distribution and connected logistics.
• Identify opportunities for designing and implementing new digital solutions, secure buy-in & budgets.
• Actively manage a pipeline of innovations; Work very closely with business leaders to define digital roadmaps based on customer value and feasibility.

Product Development & Execution:

• Lead a team of digital solution managers and enhance DPM expertise within the IDS team.
• Actively participate in solution definition, validation and implementation
• Define and measure success metrics for project impact. Manage Product/ Project Budgets and P&L
• Work closely with internal CX Solutions teams like Salesforce, SAP SD et al.
• Provide leadership, guidance, and mentorship to members of the IDS team. Foster a collaborative and high-performance work environment.

Stakeholder Management

• Key stakeholders include Customer’s Digital/IT Heads, BU/Country management, and Mindsprint’s delivery teams.
• Manage stakeholder relationships through proactive communication.

Product GTM:

• Proactively scan the external environment and benchmark against competing solutions in this space.
• Proactively work with Internal Sales, Partnership and technology architects to take solutions to market.

Key elements of Solutions Consulting role are:

Pre-Sales:

• Partner with the pre-sales team to build proposals to be submitted to clients.
• Prepare for client conversations and present a compelling narrative of Mindsprint’s digital solution capabilities.
• Understand client’s business priorities and identify explicit and implicit opportunities for Mindsprint’s solutions/offering.
• Collaborate with the marketing team to build impactful digital collaterals and assets which can be used by the Mindsprint sales team to use in customer conversations.
• Build understanding of select industry verticals (Food/Agri, CPG/Retail, etc.) and leverage that to contextualize Mindsprint’s solutions/offering.

Process and Solutions Consulting

• Leverage experience in Sales & marketing strategy, Market assessment, Sales planning, Channel partner management, Sales processes - Territory planning / Key account management etc. for leading consulting programs.
• Enable client's cross-functional in-house and agency teams to accelerate marketing, sales, demand generation, and customer success outcomes.
• Help understand and accelerate key use cases with B2B sales technologies and tactics that we can bring to clients.

Profile Description:

• University degree in Engineering, Computer Science (or related field disciplines) with an MBA from a tier-1 institute.
• Minimum of 15 years of progressive experience across digital product management and solutions consulting roles, preferably with one of the large technology or Management consulting firms.
• Knowledge of cutting-edge digital solutions in the areas of e-commerce, logistics, AR/VR, Metaverse would be a significant advantage.
• Exposure to Front office technology solutions Microsoft Dynamics, Salesforce.com, Hubspot etc. would be an added advantage.
• Strong consultative selling skills
• Excellent communication and presentation skills, with the ability to effectively articulate and convey complex ideas to diverse stakeholders.
• Demonstrated leadership capabilities, with the ability to inspire and motivate teams towards common goals.
• Strategic mindset with a focus on innovation, creativity, and continuous improvement.
• Ability to thrive in a fast-paced, dynamic environment and effectively manage multiple priorities.

We are Mindsprint!

A leading-edge technology solutions provider that continuously innovates purpose-built digital solutions enabling global enterprises to be future-ready. For over three decades we have been accelerating technology transformation for the Olam Group and their large base of global clients.

Working with leading technologies and empowered with the freedom to create new solutions and better existing ones, we have been inspiring businesses with pioneering initiatives.