Production Support Engineer

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Job Description - Production Support Engineer

About Exela

Exela Technologies, Inc. (“Exela”) is a global business process automation ('BPA') leader combining industry-leading enterprise software and services with decades of experience. Our BPA suite of solutions are deployed across banking, healthcare, insurance and other industries to support mission critical environments. Exela is a leader in workflow automation, attended and un-attended cognitive automation, digital mail rooms, print communications, and payment processing with deployments across the globe. Exela partners with customers to improve user experience and quality through operational efficiency. Exela serves over 3,700 customers across more than 50 countries, through a secure, cloud- enabled global delivery modeler are 18,000 employees strong across the Americas, European Asia. Our clientelist includes 60% of the Fortune® 100, along with many of the world's largest retail chains, banks, law firms, healthcare insurance payers and providers and telecom companies.

Role: Production Support Engineer

Location: Chennai

Employment Type: Full Time / Permanent

Experience: 4 Yrs – 7 Yrs

Job Description

We are seeking an experienced Production Support Engineer with a strong background in.NET technologies. This role requires technical proficiency in support processes (.NET, SQL, and Angular JS, excellent leadership skills, and a proactive approach to problem-solving.

Key Responsibilities.

  • Experience should have 3+ years to 7 years.
  • Application Support Experience of L1/L2 level
  • Exposure to Production Support 24/7 Environment
  • Knowledge on UNIX, Shell Scripting, Java, SQL, MQ and Cloud
  • Experience in Incident Management, Escalations
  • Sound Knowledge on Windows Server.
  • Should have experience with Distributed Application Monitoring and Automation.
  • Should have sound knowledge on MS SQL and .NET.
  • Should have sound knowledge on Windows Server
  • Good communication skill

Note: All we're looking for are people to join immediately.

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