Program Manager - Retail Operations

As a PMO (Project Management Office) Retail for an offline pharmacy business, your responsibilities would include overseeing and coordinating various projects and initiatives related to retail operations.

This may involve:

-Developing and implementing retail strategies to improve customer experience and drive sales.

-Managing the rollout of new products, services, or promotions in pharmacy stores.

- Coordinating with suppliers and vendors to ensure timely delivery of products and services.

- Analyzing sales data and market trends to identify opportunities for growth and improvement.

- Providing support and guidance to store managers and staff to ensure adherence to company policies and procedures.

- Tracking and monitoring key performance indicators (KPIs) to assess the effectiveness of retail initiatives.

- Collaborating with other departments, such as marketing, finance, and operations, to align retail objectives with overall business goals.

- Implementing best practices in retail operations and project management to optimize efficiency and effectiveness.

- Managing budgets and resources allocated to retail projects and initiatives.

- Communicating regularly with senior management to provide updates on retail performance and initiatives.

Overall, the role of a PMO Retail in an offline pharmacy business involves overseeing the planning, execution, and evaluation of retail projects and initiatives to drive business growth and improve customer satisfaction.

An experienced individual in the same domain with 3-5 years of experience. Should be flexible and adaptive & should have worked in Stakeholder Management. Startup experience is a must.