Quality Specialist

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Job Description - Quality Specialist

Do you want to work in a fast paced and dynamic team that is striving to deliver safe, fit for purpose and exciting products to our customers?

Do you have strong experience in providing QA support and expertise in clothing?

Do you want to join a business with charismatic business leaders who put our employees 1st with ample learning and development opportunities?

Then join Woolworths Group International as a Quality Specialist and be part of one of the largest retail groups in the world!

THE ROLE

  • Support the clothing category to deliver safe, legal and quality products.
  • Conduct product evaluation and provide product development and technical expertise to category business teams.
  • Manage and influence internal & external stakeholders.
  • Contribute towards the buying decision for new products by writing complete technical briefs.
  • Conduct benchmarking & market reviews to drive quality standards within the category.
  • Determine testing requirements for products to the appropriate level of due diligence and regulatory compliance.
  • Ensure all suppliers of Woolworths Branded products have appropriate technical and ethical audit compliance prior to supply.
  • Monitor returns and customer complaints, investigating where required and taking appropriate action to drive continuous improvement and ensure customer satisfaction.
  • Ensure products and suppliers meet all Woolworths Policies and Standards.
  • Driver of emerging technology & developments that support the category innovation plan.

WHO YOU ARE

  • Minimum 5 years' apparel QA experience in an international buying office, expertise in soft home category is a plus.
  • Ability to operate in a fast paced culture of change.
  • Successful track record of delivering safe, legal, quality products to the customer.
  • Be able to demonstrate customer focus.
  • Strong communication skills in English & Tamil.
  • Operate across product areas and multiple projects within category whilst meeting specified timelines.
  • Demonstrated supply and stakeholder management skills.
  • Understanding of country and global supply chain processes.
  • Risk assessment knowledge and practised experience.
  • Extensive demonstrated experience reviewing and releasing products for the retail market (Australian market knowledge highly advantageous).
  • Candidates must have the flexibility to travel overseas for business where required

WHAT YOU WILL GAIN

  • Be a part of a multinational retail group
  • Constant mentoring and training provided
  • Fantastic development opportunities and long term career path
  • Annual performance based bonus
  • A market leading 20 days annual leave
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