Retail Associate

Job Title- Retail Associate

PURPOSE & IMPACT ON ORGANIZATION:

· Contribute to meeting or exceeding store sales and profit targets by:

· Passionately inspiring consumer loyalty to the brand

· Effectively serving and selling to customers

· Diligently executing store operations

KEY RESPONSIBILITIES:

· Be aware of store sales and KPI targets, as well as individual performance targets, take ownership over them and use all available store resources to meet or exceed them.

· Execute the Brand Customer Service standards to meet or exceed customers’ expectations

· Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values

· Use Seasonal Brand and product knowledge effectively during sales interactions

· Communicate product features and benefits and unique selling points clearly to address customers’ needs and strengthen their connection to the Brand

· Adhere to all established policies and procedures

· Execute and maintain established Visual Merchandising and In-Store Communication standards

· Process merchandise deliveries quickly and effectively, and constantly replenish merchandising fixtures to ensure the store’s entire product offer is represented on the sales floor

· Complete cash register transactions quickly and accurately

· Minimize loss in both, the stockroom and the sales floor

· Perform all store operations in a safe, effective and efficient manner

· Collaborate productively and respectfully with team members

· Complete all applicable training programs and effectively apply the learning on the job

· Seek coaching and learning opportunities to continually improve your performance

AUTHORITIES:

· NA

KEY RELATIONSHIPS:

· Customers

· Peers and Supervisor

KNOWLEDGE, CAPABILITIES AND EXPERIENCE:

· Retail Professional Competencies

MINIMUM QUALIFICATIONS:

• High school education is a must
• Preferably 6 months working in a sports/fashion customer & commercial focused retail environment
• Basic numeracy, literacy and verbal communication skills