Store Manager , Retail

icon building Company : Vegnonveg
icon briefcase Job Type : Full Time
icon geo-alt Bangalore

Number of Applicants

 : 

000+

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Job Description - Store Manager , Retail

  • Manage day-to-day operations of the store.
  • Hire and onboard new staff.
  • Train employees on products, processes and customer service.
  • Work with the BOH operations team for stock movements and online order fulfillment to meet benchmarked TATs.
  • Maintain updated records of daily, weekly and monthly revenues and expenses.
  • Advise staff on the best ways to resolve issues with clients and deliver excellent customer service measured by CSS scores.
  • Ensure cleanliness hygiene of the store is maintained.
  • Collaborate closely with the merchandising, ensuring optimum stock and display levels are maintained as per store display capacities and sales targets.
  • Listening to customer complaints and queries and addressing their concerns in an efficient yet friendly manner, and reporting to the sr management without delays
  • Establishes effective and positive communication amongst all team members.
  • Maintain proper coverage and employees schedules ensuring that the store maintains customer service standards and employees adhere to org policies.
  • Ensures all cash handling and auditing procedures are upheld while maintaining 0 shrinkage.
  • Manage the Store PL effectively to achieve profitability goals set by the organization.
  • Monitor sales performance and analyze trends to identify opportunities for improvement.
  • Set targets for the store team and help them work towards the targets daily.
  • Planning and executing all sales promotions effectively and efficiently.
  • Guides fellow employees to follow all SOPs and sets an example for the team.
  • Promotes and practices a safe work environment, reports potential safety hazards, operational inconsistencies and employee incidents to the HR/Sr Mgt. Documents employee incidents, accidents, conducts initial investigation and determinations of root cause in the interest of maintaining a safe work environment.
  • Oversee facilities maintenance of fixtures and equipment.

    • Requirements :

    • Graduate
    • 2-4 years of experience in Retail as a Senior Executive or Manager.
    • Ms Excel, Word Powerpoint knowledge mandatory.
    • Must have excellent verbal and written communication skills.
Original job Store Manager , Retail posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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