We are looking to hire a remarkable After Sales Manager to join our exceptional team at Socomec Group in Mumbai Maharashtra
Growing your career as a Full Time After Sales Manager is a fantastic opportunity to develop excellent skills.
If you are strong in presentation, communication and have the right initiative for the job, then apply for the position of After Sales Manager at Socomec Group today!
Purpose of the position:
- The service support operations in west region
- Working on safety follow up of engineers at client place
- Team towards timely completion as per the client requirement
Why join Socomec
- You like to join an international organization that is committed to digital revolution and is a key player in the green energy sector?
- You enjoy working in an innovative and dynamic environment?
- You looking for a challenge in the world of critical power solutions?
- Your answers are yes, yes, and yes, we want you to join us and contribute to the growth and development of Socomec!
Responsibilities:
Customer Support:
- Responsibility for Customer breakdown calls in Mumbai Region & to maintain the Uptime.
- Planning and completion on time.
- The UPTIME of units as per the commitments.
- To site for supporting the team and for call resolution.
- Management based on the Install base. Review time to time to make sure no shortage of spares.
Technical Support:
- Technical support/service extended for unsolved/ Critical locations and complete on time.
- To field engineers to resolve the issues on time.
- Clients regularly to understand their requirements and take action accordingly.
- In supporting datacenter, IT clients having UPS capacity >1000kVA
- Training to engineers
- trainings
Failure analysis:
- For preparing Root cause analysis report and submitting to the customers.
- Failure analysis of the region during internal management meetings and suggest corrective actions.
Other activities:
- Follow-up in the region and ensure Zero Accidents / Incidents.
- Good in PPT presentation & MS office
- Should mention right entries of calls in the system and make sure error free data base.
- Support for site power audit, solutions, UPS capacity sizing and recommendations
- Clarifications to Sales and project team with the required data.
- Person Installation and commissioning support to the critical projects.
- Languages like Hindi& Marathi are more preferable.
Benefits of working as a After Sales Manager in Mumbai Maharashtra:
● Excellent benefits
● Advancement opportunities
● Advantageous package