Business Analyst (Sales Technology)

Description

About this role:

Gartner has an exciting career opportunity for a Business Analyst within our Global Sales Strategy and Operations team!  Our Global Sales Strategy & Operations (GSSO) team’s mission is to improve seller productivity through process design, territory planning, technology, learning and enablement, analytics and more. The team strives to simplify and improve the seller experience, remove obstacles and provide data to make the right decisions. The successful candidate will join Gartner’s Sales and Marketing Technologies & Reporting department and work alongside team of Product Owners in a critical role to define scope and value around our Anaplan product for Territory Design and Management.  

This role is accountable for supporting ongoing and new initiatives in various business systems, services, while adding value to business and IT teams. This role is accountable for partnering with business partners and development teams to delivery large, complex projects to include scope, testing, analysis, and process improvements toward business value realization. This role aligns with Agile teams to ensure projects are defined, tested, and delivered consistently with company strategy, commitments, goals, and standards.

What you will do:

Partner with Product, Technology and Business Process Owners to define requirements, release plans, grooming and prioritizing backlog.

Own product and process flow documentation along with the writing of user acceptance testing cases.

Assist end users with support including holding office hours for the product.

Analyze and rationalize requirements to determine agreed, achievable project objectives that align to organizational goals, strategies, and objectives.

Practice data driven decision making, improve reporting and identify, evaluate, and proactively propose process improvement activities. 

Identify issues/problems, scope exclusions, tracking business and technical assumptions, and communicating constraints.

Translate understanding of business process improvements into IT solution requirements to create effective and innovative business solutions with business and IT teams.

What you will need:

BS/BA in computer science, business analysis, or equivalent working experience.

1 - 3 years of experience in a role that required business analyst skills with at least a year’s  experience in projects using Agile and/or Waterfall Methodologies.

Strong business acumen and in-depth process knowledge of various business functions such as Finance, Accounting, Commissions, Customer Success, Legal, and other various Business Domains with a proven track record of acting as a valued IT business partner to senior leadership.

Excellent interpersonal, communication and leadership skills, with the ability to quickly build credibility and influence to make recommendations to technical and non-technical personnel at all levels.

Critical thinking with excellent judgment and a desire to work in a fast-paced environment with tight deadlines and multiple project deliverables.

Proficiency with Microsoft Excel, Word, Project, Visio, Jira, Confluence.

PMP and / or Agile Scrum certifications preferred.

Data driven and analytical by nature with a demonstratable passion for adding value.

Consistently demonstrating integrity, collaboration, no limits mindset, objectivity, and delivers results using proven best practices and methodologies.

Solving complex problems and successfully manage ambiguity and unexpected change.

Passionate about delivering technology solutions to improve business processes.

Goal-oriented and strong team player with the ability to negotiate through influence, foster teamwork and build relationships with cross-functional teams.

What you will get:

Competitive salary, generous paid time off policy, charity match program, Group Medical Insurance, Parental Leave, Employee Assistance Program (EAP) and more!

Collaborative, team-oriented culture that embraces diversity

Professional development and unlimited growth opportunities

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work .

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. 

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to affirmatively seek to advance the principles of equal employment opportunity.

Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company’s career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at or by sending an email to  .

By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence.

Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy

For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser.