Ecommerce Manager

Job Title: E-Commerce Portal Specialist

Location: Chunabatti Sion

About Us:

The company is dynamic and innovative organization committed to delivering exceptional customer experiences across various e-commerce channels. They are looking for a dedicated team member who has diverse and inclusive knowledge on ecommerce onboarding

Job Overview:

We are seeking a skilled E-Commerce Portal Specialist to join our growing team. The successful candidate will be responsible for managing and optimizing our presence on leading e-commerce portals such as Amazon Seller Central, Flipkart, Myntra, and others. This role requires a strategic thinker with a strong understanding of e-commerce operations and marketplace dynamics to enhance our online visibility and drive sales.

Key Responsibilities:

• Marketplace Management:

• List, optimize, and maintain products across various e-commerce portals, including Amazon Seller Central, Flipkart, Myntra, and others.
• Monitor inventory levels and ensure timely replenishment to prevent stockouts.

• Performance Analysis:

• Analyze sales data, customer reviews, and competitor trends to identify opportunities for improvement.
• Generate detailed reports on portal performance, KPIs, and ROI.

• Campaign Optimization:

• Develop and implement marketing strategies to enhance product visibility.
• Monitor campaign performance and refine strategies for maximum ROI.

• Customer Service:

• Handle customer queries, returns, and complaints promptly and professionally.
• Ensure a positive customer experience to maintain high ratings and feedback scores.

• Cross-Functional Collaboration:

• Work closely with marketing, sales, and inventory teams to align strategies across all channels.
• Provide feedback on product performance and customer preferences to shape future product lines.

• Compliance and Policy Management:

• Stay updated on platform-specific guidelines and ensure full compliance with policies.
• Proactively address any account issues or risks that may arise.

Qualifications:

• Bachelor's degree in Marketing, Business Administration, or a related field.
• Minimum of 3 years of experience managing e-commerce portals (Amazon Seller Central, Flipkart, Myntra, etc.).
• Strong understanding of SEO, PPC, and digital marketing principles.
• Excellent analytical, problem-solving, and organizational skills.
• Proficiency in e-commerce tools and platforms, and MS Office suite.
• Ability to work independently and collaboratively in a fast-paced environment.

Why Join Us:

• Competitive salary and benefits package.
• Opportunities for professional development and career growth.
• Commitment to fostering a diverse and inclusive workplace culture.