Job Description
We are seeking an energetic and well-organized banquet sales manager to provide our customers with a first-class banquet experience. Your duties will include providing quality of banquet services, interact with effective communication to potential guests about the brand, facility and menu's.
To be successful as a banquet sales manager, you should exhibit extensive experience in managing banquets and delivering services within budget. Outstanding Banquet Sales Managers ensure that customers receive a level of service that exceeds expectations.
Roles and Responsibilities:
- Planning the venue layout according to the number of guests and the type of event
- Meet with guests to show facilities, develop menus and offer other services such as audio/visual, entertainment.
- Consulting the placement of tables, chairs, cutlery, plates, glasses, table linens, centerpieces, heating lamps, serving utensils, and carving stations as per guest requirements.
- Consulting with the Head Chef regarding the timing of meal courses to be served
- Overseeing the seating of guests, the serving of meals and beverages, and the clearing of tables
- Managing the availability of liquor and soft drinks, when required
- Preparing work schedules and completing documentation in a timely manner
- Answering customers' questions and accommodating special requests
- Handles customer inquiries and he is the point-of-contact for event details.
Requirements:
- Bachelor's degree in hospitality/Aviation preferred
- 5-7 years of experience in banquet sales management, or more
- Exceptional ability to plan banquets, manage budgets, and meet deadlines
- Experience in supervising banquet venue staff
- Ability to collaborate with Banquet Sales Directors and Head Chefs
- Extensive knowledge of catering equipment and venue requirements
- In-depth knowledge of hospitality industry best practices
- Excellent interpersonal and communication skills
- Must have strong customer/guest orientation.