Sales Manager

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Job Description - Sales Manager

Job Description

We are seeking an energetic and well-organized banquet sales manager to provide our customers with a first-class banquet experience. Your duties will include providing quality of banquet services, interact with effective communication to potential guests about the brand, facility and menu's.

To be successful as a banquet sales manager, you should exhibit extensive experience in managing banquets and delivering services within budget. Outstanding Banquet Sales Managers ensure that customers receive a level of service that exceeds expectations.

Roles and Responsibilities:

  • Planning the venue layout according to the number of guests and the type of event
  • Meet with guests to show facilities, develop menus and offer other services such as audio/visual, entertainment.
  • Consulting the placement of tables, chairs, cutlery, plates, glasses, table linens, centerpieces, heating lamps, serving utensils, and carving stations as per guest requirements.
  • Consulting with the Head Chef regarding the timing of meal courses to be served
  • Overseeing the seating of guests, the serving of meals and beverages, and the clearing of tables
  • Managing the availability of liquor and soft drinks, when required
  • Preparing work schedules and completing documentation in a timely manner
  • Answering customers' questions and accommodating special requests
  • Handles customer inquiries and he is the point-of-contact for event details.

Requirements:

  • Bachelor's degree in hospitality/Aviation preferred
  • 5-7 years of experience in banquet sales management, or more
  • Exceptional ability to plan banquets, manage budgets, and meet deadlines
  • Experience in supervising banquet venue staff
  • Ability to collaborate with Banquet Sales Directors and Head Chefs
  • Extensive knowledge of catering equipment and venue requirements
  • In-depth knowledge of hospitality industry best practices
  • Excellent interpersonal and communication skills
  • Must have strong customer/guest orientation.
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