Order Management - Process Developer

Order Management - Process Developer - CPG051890

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.  Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.   
Inviting applications for the role of OM-PD

Responsibilities
•    Administration of customer Quotations & Contract , I,e change , modify , create , coordinate for closure 
•    Sales Order Processing ie - create sale order as per requirement of the process like packed goods, bulk order , FOC , express sales Oder handling 
•    Create Sales Order with Letter of Credit (L/C)
•    Monitor orders - like rejections , modify , resolve block orders 
•    Sales Order support - Complaint handling , create consignment billing , return , pick up as per the process 
•    Customer Support - Daily supervising the assigned orders and exceptions validations
•    Support Payment Collection 

Qualifications/Experience we seek in you
•    3 to 4 years of relevant experience in order management 
•    SAP ERP experience
•    Proficiency on Excel (Formulas, Filters, Lookups, Pivot etc.,)
•    Customer Focus, Listening, Attention to Detail, Data Entry, documentation, Multi-tasking abilities required

Minimum qualifications
•    B.Com Graduate

Preferred Qualifications
•    Preferred - Bachelor/Master of Commerce or Business Administration