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Apprentice

Job Description - Apprentice



  1. Job Purpose









Support the Analytics Manager in maintaining and analyzing cabin crew performance data, ensuring accuracy and easy access for stakeholders. Assist in the creation and upkeep of dashboards and reports, while helping identify trends and insights to support continuous improvement in cabin crew performance.



 



  1. Key Accountabilities









 


Key Responsibilities


.



  • Maintain and regularly update Data containing performance of Cabin Crew

  • Perform data cleaning, validation, and preparation to ensure accuracy and consistency of reporting data

  • Regularly update multiple stakeholders for data collection and ensure timely, accurate updates

  • Support ad-hoc reporting and data analysis requirements as needed

  • Work with management teams to extract actionable insights from the dashboards and analyze data

  • Assist in dashboard development (Power BI / Excel dashboards/ Powerpoint)


      Continuous Improvement & Digital Enablement



  • Support teams for improvement initiatives related to performance monitoring tools, trackers, and systems.

  • Support testing and rollout of digital or automation initiatives linked to performance monitoring.

  • Identify process inefficiencies and recommend improvements.


 


Any other additional responsibility could be assigned to the role holder from time to time as a standalone project or regular work. The same would be suitably represented in the Primary responsibilities and agreed between the incumbent, reporting officer and HR.



 


 



  1. Skills/Qualities Required/Key Competencies


 














Proficiency in statistical analysis and data visualization tools.



Excellent verbal and written communication skills



Problem Solving ability



Collaboration and Teamwork aptitude



 


 



  1. Educational and Experience Requirements


 














Education



Bachelor’s degree from a recognized university.



Experience



Hands-on experience on MS Excel


Strong attention to detail with a structured and analytical mindset


Proven ability to learn quickly and work proactively with minimal supervision


Exposure to operational, regulatory, or compliance-related reporting environments.


 



 



  1. Key Interface


 













  

Internal



Cabin Crew Operations Management
Training & Development Teams


Regulatory & Compliance team
HR / HRBP – Cabin Crew



 


 


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