EMR Support Executive

Business Unit:
Bizmatics

Bizmatics, A leading EHR company provides clinical and business productivity software and services to medical practices & multi-specialties. Our cloud-based application, PrognoCIS is a fully-integrated solution comprising EHR, Telemedicine, Practice Management, Medical Billing, RCM, Patient Engagement tools, and more. Built on multi-tier Internet architecture, PrognoCIS EHR supports all major specialties and has fully customizable templates. The integrated architecture supports common databases for all Prognocis products to ensure seamless, real-time information flow between EHR and Billing. PrognoCIS is available both as an ASP service or an in-house Client-Server solution.

The EMR Support Intern position is an entry-level opportunity tailored for fresh graduates or students looking to build a career in Healthcare IT. Interns will support the Technical Support Team by assisting with basic troubleshooting, documentation, issue replication, and EMR workflow understanding. This internship provides hands‑on exposure to real-world EMR systems, support processes, and healthcare technology environments. Candidates do not need prior experience with EMR systems—just a willingness to learn, strong communication skills, and an interest in technology and healthcare.

Work Mode: office
Shift Timings: 8pm-5am (Night Shift)
Location: Mumbai(Vikhroli)

Qualifications Required (For Freshers):

• Currently pursuing or recently completed a bachelor's degree.

• Basic understanding of software applications, troubleshooting, or IT fundamentals.

• Strong verbal and written communication skills.

• Good analytical skills and eagerness to learn new systems.

• Ability to work collaboratively in a team environment.
  
  Skills & Competencies

• Strong willingness to learn and adapt quickly.

• Attention to detail when documenting issues or reviewing workflows.

• Positive attitude, teamwork, and reliability.

• Basic problem‑solving mindset.

• Time management and ability to meet task deadlines.
  
  Learning Opportunities:

• Exposure to real EMR systems and healthcare workflows.

• Experience in software troubleshooting and technical communication.

• Understanding of support ticket lifecycle and issue management.

• Skills in workflow testing, documentation, and environment navigation.

• Foundation for full-time roles such as:

  • EMR Support Analyst

  • Technical Support Associate

  • Implementation Specialist

  • Healthcare IT Technician