Activate JobCopilot
About Us
With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.
Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.
At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.
Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.
Reports To
Deployment Manager
What You Will Be Doing
The NOC Intern will provide technical expertise in monitoring, diagnosing, and resolving issues across ChargePoint’s charging stations. The role focuses on reducing outages, improving uptime, and ensuring smooth operations through proactive maintenance and collaboration with service teams.
Key Responsibilities
- Analyse, diagnose, isolate, and resolve technical problems in charging stations.
- Define and drive resolutions for faults to reduce outages and improve uptime.
- Document troubleshooting steps, analysis, and resolutions in case notes.
- Collaborate with other service teams to ensure efficient issue resolution.
- Perform proactive preventative maintenance for hardware and software.
- Learn and apply knowledge of different ChargePoint charging station models.
- Contribute to process and procedure improvements through technical documentation.
- Follow the guidance and direction of Managers to ensure alignment with team priorities and standards.
Requirements
- A brief understanding on technical support environment for complex hardware and software solutions
- Certifications, or bachelor’s degree in technical field
- Understanding in at least one or more of the following fields would be a value add (Network/Systems engineering, Electrical or Electronics engineering - Technical Support engineer who has ability to understand and diagnose the technical aspect in any technological domains)
- Strong analytical and problem-solving skills.
- Ability to quickly learn and adapt to new technologies.
- Clear communication and documentation skills.
- Team-oriented approach with collaborative mindset. Should be a team player
- Willingness to work in office premises
Location
Bangalore, India
We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
If there is a match between your experiences/skills and the Company needs, we will contact you directly.
ChargePoint is an equal opportunity employer.
Applicants only - Recruiting agencies do not contact.
Your email job alert is now active!
