Operations Intern

About Us

KoreFi builds AI Coworkers for US restaurants that help operators grow revenue, protect margins, and automate operational work. Our AI coworkers are purpose-built for the restaurant industry to uncover opportunities, reduce manual effort, and give operators more time to focus on growth. With multiple coworkers already delivering value, we're building the next generation of AI coworkers for restaurant operators.

Built by the Y Combinator-backed founding team behind Karbon Card—a fintech trusted by over 2,000 businesses—we are on a true 0 to 1 journey to redefine restaurant accounting. With our solution already live and delivering significant ROI, we are building a genuine lifeline for small business owners.

Job Summary

We are looking for a proactive and detail-oriented Operations Intern to join our team. In this role, you will take ownership of critical, time-sensitive operational processes, such as managing and disputing errors Third-Party Delivery platforms. This is a great opportunity for an adaptable generalist with strong quantitative skills who wants hands-on experience in business operations and making an immediate impact in a fast-paced environment.

Where you will create Impact

• Manage and execute time-sensitive daily operational tasks with a high degree of accuracy.
• Monitor, identify, and promptly dispute errors on 3PD (Third-Party Delivery) platforms to protect company margins.
• Take ownership of repetitive operational workflows, ensuring they are completed within strict deadlines.
• Act as a reliable support system for the core operations team, enabling them to pivot their focus toward high-level strategic projects.
• Identify basic opportunities to streamline and improve daily operational processes and efficiency.

Must-have Skills

• Strong quantitative and analytical skills, with comfort working with numbers and data to accurately identify discrepancies.
• Excellent written and verbal communication skills to effectively manage disputes and coordinate with internal teams or external platforms.
• Generalist mindset with the ability to adapt quickly, learn new processes, and wear multiple hats comfortably.
• Strong time management skills and reliability to handle time-bound, repetitive tasks consistently and on schedule.
• Exceptional attention to detail for catching errors that others might miss.
• Ownership mindset with the ability to work independently and drive outcomes.
  
  

Good-to-have Skills

• Familiarity with DoorDash, Uber Eats, or Grubhub platforms.
• Prior internship experience in operations, business administration, or a related fast paced startup environment.
• Proficiency in tools like MS Excel, Google Workspace, and basic data handling.

Our Way of Life — The Karbon Values

C - Collaborate to Win

We grow together—working as one unified team to solve problems and deliver value.

E - Elevate the Bar

We strive for excellence, move fast, and constantly raise our standards.

O - Own It End-to-End

We take responsibility and deliver outcomes—no excuses, just impact.

Perks & Benefits

• Access to fintech and AI-focused learning resources and training.

• Participation in team events, open demos, and internal learning sessions.

• Flexible work arrangements based on business needs.

• Hands-on experience contributing to AI-powered fintech products.

• Exposure to senior leadership and real-world decision-making