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Presales & Ops - Intern

Job Description - Presales & Ops - Intern

We're looking for an Presales & Operations Intern who is excited to learn, enjoys solving problems, communicates effectively, and wants hands-on exposure to customer-facing operations and enterprise solutioning. You'll work closely with the Operations, Sales, and Founder's Office teams to support customer deployments, business proposals, and day-to-day operational activities.

A day in your role will involve any of the following (or a combination):

  • Support the Operations team in planning, coordinating, and tracking ongoing deployments.

  • Assist in preparing client presentations, proposals, pitch decks, and solution documents.

  • Understand customer requirements and help map them to Syook's solutions.

  • Conduct research on target industries, customers, and competitors.

  • Coordinate with cross-functional teams including Product, Engineering, and Operations to gather information required for customer proposals and deployments.

  • Maintain project trackers, opportunity pipelines, meeting notes, and operational documentation.

  • Support inventory tracking, logistics coordination, and basic operational reporting.

  • Participate in customer meetings, demos, workshops, and deployment activities whenever required.

  • Help identify process improvements and contribute ideas to make internal operations more efficient.



Requirements

  • Recent graduate in Engineering, Business, Operations, or a related field.

  • Strong written and verbal communication skills.

  • Comfortable using MS Office, especially PowerPoint and Excel.

  • Highly organized with good attention to detail.

  • Curious, proactive, and eager to learn in a fast-paced startup environment.

  • Interested in operations, presales, business development, or enterprise technology.

  • Comfortable coordinating with multiple stakeholders and managing multiple tasks.

  • Basic understanding of IoT, SaaS, B2B technology, or supply chain concepts is a plus.

  • Open to occasional travel as required.



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