ServiceNow - Intern

ServiceNow Intern – Job Description (Brief)

Key Responsibilities:

• Assist in configuring and customizing ServiceNow modules (e.g., ITSM, ITOM, HRSD)
  
• Support development of workflows, forms, and business rules
  
• Perform data entry, data imports, and basic scripting (JavaScript)
  
• Help troubleshoot issues and provide user support
  
• Collaborate with teams to gather requirements and document processes
  
• Participate in testing, deployment, and system upgrades
  

Required Skills:

• Basic understanding of ServiceNow platform or ITSM concepts
  
• Knowledge of JavaScript, HTML, or web technologies (preferred)
  
• Strong analytical and problem -solving skills
  
• Good communication and teamwork abilities
  

Eligibility:

• Pursuing or recently completed a degree in Computer Science, IT, or related field
  

Learning Outcomes:

• Gain exposure to ServiceNow development and administration
  
• Understand enterprise workflows and automation