Technical Support Engineer Trainee

• Working with problematic machines (both internal & clients), debugging & resolving them fast - issues can be mechanical, electrical, electronics or software.
  




• Should possess good written and verbal communication skills to interact with clients professionally.
  




• Helping novice clients understand the technology & getting them started
  




• Filing reports about the issues faced by customer and update the R&D team with customer feedback. 
  

• Staying up to date with current trends & competition in the industry.
  




• Should be able to work in a multidisciplinary team and should be flexible to work on weekends, when required.
  




• Document troubleshooting and problem resolution steps for easiness of the end users.
  




• Travel to client locations when required for installation, training & support whenever required.
  

Requirements

• Candidates MUST be from Chennai (preferably in 15 mins radius of Ambattur)
  




• Male Candidates are preferred for this job.
  




• Bachelor's Degree in Electrical/Electronics/Mechatronics Engineering or similar can apply.
  




• Experience of 1-2 years in the field of technical support will be a big plus.
  




• Freshers with good communication skills, ability to grasp things quickly and effectively can apply.
  




• Communication is the key - Excellent Oral & written (email) communication is a must.
  




• Being Confident adds value.
  




• Additional Technical background adds value.
  




• Should be able to work without monitoring.
  

Benefits

• Challenging work & faster growth opportunities compared to larger corporates.
  


• Less hierarchy & hence your ideas will be heard.
  


• Being in technical support, you'll get chances to visit new places & connect with different kinds of people, including industry experts.
  


• The 3D Printing industry is massive - economists predicts this industry as a next trillion dollar Industry. 
  


• A very steep learning curve.
  


• Health Insurance Coverage.