Operations Associate - Remote Work

Job Description:

Ola Cabs is seeking a passionate and adaptable Operations Associate to join our team on a part-time, remote basis. As an Operations Associate, you will be responsible for ensuring the smooth operation of our services in Mumbai, Maharashtra, IN. You will work closely with our team to manage day-to-day operations, troubleshoot any issues that may arise, and implement strategies to improve efficiency and customer satisfaction.

Responsibilities: 1. Monitor and analyze key operational metrics to identify areas for improvement. 2. Collaborate with various teams within the organization to implement process improvements. 3. Provide excellent customer service and support to both internal and external stakeholders. 4. Manage and resolve any operational issues that may arise in a timely and efficient manner. 5. Develop and maintain standard operating procedures to ensure consistency and quality. 6. Utilize critical thinking skills to address complex operational challenges. 7. Maintain a high level of attention to detail and accuracy in all tasks. 8. Assist in the onboarding of new team members and provide ongoing training and support.

Requirements: 1. Bachelor's degree or equivalent experience required. 2. Minimum of 3 years of experience in operations or a related field. 3. Strong people management skills and the ability to work effectively in a team environment. 4. Excellent critical thinking and problem-solving abilities. 5. Proficient in Microsoft Office suite and other relevant software applications. 6. Ability to adapt quickly to changing priorities and work under pressure. 7. Excellent communication and interpersonal skills. 8. Passion for learning and personal development.

Benefits: 1. Relocation allowance for eligible candidates. 2. Company-provided equipment for remote work. 3. Free accommodation during work-related travel. 4. Opportunities for ongoing learning and development for personal and professional growth.

Equal Opportunity Statement: Ola Cabs is an equal opportunity employer and encourages applications from individuals of all backgrounds and experiences. We do not discriminate on the basis of age, race, gender, sexual orientation, religion, or any other protected characteristic. All qualified applicants will receive consideration for employment without regard to any of these factors.

Deadline to Apply: July 15, 2024

Join our team at Ola Cabs and be part of an exciting and dynamic work environment that values innovation, collaboration, and personal growth. Apply today to take the next step in your career as an Operations Associate.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.