Account Support Associate - Remote Work

Job Description:

Practo is seeking a remote Account Support Associate to join our team in Chennai, Tamil Nadu, IN. This part-time position falls under the entry-level category, making it a great opportunity for individuals looking to start their career in the healthcare industry.

Responsibilities: - Provide exceptional support to accounts by addressing inquiries, resolving issues, and delivering solutions in a timely manner. - Collaborate with the sales team to ensure customer satisfaction and retention. - Assist with onboarding new clients and conducting product demonstrations. - Analyze account data to identify trends and opportunities for improvement. - Participate in project management activities to drive organizational goals and objectives. - Maintain accurate records of customer interactions and transactions. - Continuously strive to enhance the customer experience and exceed expectations. - Adhere to company policies and procedures while upholding the highest level of professionalism.

Requirements: - Highly driven and adaptable individual with a desire to learn and grow. - Strong project management and analytical skills to effectively handle accounts. - Excellent communication and interpersonal abilities to build lasting relationships with customers. - Ability to work remotely and independently without direct supervision. - Proficient in Microsoft Office suite and familiarity with CRM software is a plus. - Must be a team player with a positive attitude and a willingness to take on new challenges.

Benefits: - Medical coverage to ensure your health and well-being. - Travel and spending expenses to support your work-related activities. - Retirement plan options for long-term financial security.

Working Environment: At Practo, we believe in recognizing and rewarding employees based on their performance and merit. We promote a supportive and inclusive work environment where everyone has the opportunity to thrive and succeed.

Equal Opportunity Statement: Practo is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants of all backgrounds and do not discriminate on the basis of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Deadline to Apply: June 29, 2024

If you meet the requirements and are ready to kickstart your career with Practo as an Account Support Associate, we encourage you to submit your application before the deadline. We look forward to welcoming you to our team!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.