Account Support Manager - Remote Work

Job Description:

PharmEasy is looking for a talented Account Support Manager to join our team remotely from Kolkata, West Bengal, IN. As a part-time Account Support Manager at PharmEasy, you will be responsible for managing key client accounts, ensuring their satisfaction, and fostering long-term relationships.

Responsibilities: - Serve as the main point of contact for assigned client accounts - Work closely with clients to understand their needs and develop tailored solutions - Monitor account performance and identify areas for improvement - Collaborate with internal teams to ensure client needs are met - Provide regular updates and reports to clients on their account status - Resolve any issues or concerns that may arise in a timely and professional manner - Proactively seek opportunities to upsell or cross-sell additional products or services to clients - Stay up-to-date on industry trends and best practices to better serve clients

Requirements: - 8 years of experience in an account management or customer support role - Strong communication and interpersonal skills - Hardworking and reliable personality traits - Excellent analytical and research skills - Ability to work independently and remotely - Bachelor's degree in Business Administration or related field preferred

Benefits: - Travel & spending expenses covered - Parental leave - Retirement plan

Working Environment: At PharmEasy, we strive for a harmonious workplace where collaboration and respect prevail. We believe in creating a supportive and inclusive environment for all our employees to thrive and grow.

Deadline to Apply: May 18, 2024

Equal Opportunity Statement: PharmEasy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status. We are committed to building a diverse and inclusive workforce where everyone feels valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.