Call Center Assistant - Remote Work

Job Description:

Vedantu is seeking a motivated and resourceful Call Center Assistant to join our team in Kolkata, West Bengal. This is a remote part-time position at the Associate Level requiring a minimum of 2 years of experience in customer service or a related field.

Responsibilities: 1. Answering incoming calls and responding to customer inquiries in a professional and timely manner. 2. Making outbound calls to follow up on customer requests or resolve any outstanding issues. 3. Providing excellent customer service and building strong relationships with clients. 4. Assisting with data entry, document management, and other administrative tasks as needed. 5. Collaborating with team members to ensure efficient and effective communication and workflow. 6. Adhering to company policies and procedures while maintaining confidentiality of customer information. 7. Participating in ongoing training and professional development opportunities to enhance job performance.

Requirements: 1. Personality traits: Resourceful, driven 2. Soft skills: Planning, persuasion 3. Excellent communication and interpersonal skills. 4. Ability to work independently and in a team environment. 5. Strong attention to detail and organizational skills. 6. Proficiency in using Microsoft Office suite and other relevant software applications. 7. Experience working in a call center or customer service role is preferred but not required.

Benefits: - Visa sponsorship for eligible candidates - Gym membership - Free food

Working Environment: At Vedantu, we nurture an entrepreneurial atmosphere, even within an established organization. We encourage creativity, innovation, and continuous learning to drive personal and professional growth.

Deadline to Apply: June 12, 2024

Equal Opportunity Statement: Vedantu is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.