Client Relations Assistant - Remote Work

Job Description:

The Client Relations Assistant at Mahindra Group will be responsible for maintaining positive relationships with clients, addressing their inquiries and concerns, and providing support to the Client Relations Manager. This is a remote work position based in Kolkata, West Bengal, India, offering part-time hours and requiring a minimum of 2 years of experience.

Responsibilities: - Communicate with clients via phone, email, and video conferencing to address their needs and concerns - Assist in the development of client retention strategies - Collaborate with the Client Relations Manager to ensure timely and accurate responses to client inquiries - Maintain client records and update the database with relevant information - Coordinate client meetings, conferences, and events - Keep abreast of industry trends and developments to enhance client satisfaction and loyalty

Requirements: - Confident and resilient personality traits - Excellent communication skills, both verbal and written - Strong decision-making abilities - Minimum of 2 years of experience in a client-facing role - Proficiency in Microsoft Office Suite and CRM software - Ability to work independently and as part of a team

Benefits: - Parental leave - Travel and spending expenses - Profit sharing opportunities

Working Environment: At Mahindra Group, we provide a dynamic workplace that values teamwork, fosters innovation, and celebrates shared success. We encourage a collaborative and supportive environment where every team member has the opportunity to grow and excel.

Equal Opportunity Statement: Mahindra Group is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate based on race, gender, age, religion, sexual orientation, or any other characteristic protected by law. All qualified individuals are encouraged to apply.

Deadline to apply: July 5, 2024

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.