Client Relations Officer - Remote Work

BYJU'S is seeking a dedicated and motivated individual to join our team as a Client Relations Officer on a remote basis in Delhi, India. As an Entry Level position, no prior experience is required, making it an ideal opportunity for individuals looking to kick-start their career in client relations.

Responsibilities: - Communicate with clients via phone, email, and other channels to address their inquiries and resolve any issues they may have - Build and maintain strong client relationships by providing excellent customer service and ensuring client satisfaction - Keep accurate records of client interactions and transactions - Collaborate with internal teams to ensure client needs are met in a timely manner - Assist in maintaining client databases and updating client information as needed - Participate in team meetings and training sessions to stay updated on company products and services - Work towards meeting or exceeding sales targets and key performance indicators

Requirements: - Driven and resilient personality to effectively handle challenging client situations - Strong presentation and communication skills to effectively convey information to clients - Ability to work independently and manage time effectively in a remote work environment - Basic computer skills and proficiency in Microsoft Office applications - High school diploma or equivalent qualification

Benefits: - Joining Bonus for successful candidates - Life insurance coverage for employees - Employee discounts on company products and services

Working Environment: At BYJU'S, we embrace creativity and value fresh ideas and inventive solutions. As a Client Relations Officer, you will have the opportunity to contribute to a collaborative and dynamic team environment where your contributions are recognized and appreciated.

Deadline to Apply: July 5, 2024

Equal Opportunity Statement: BYJU'S is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or age.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.