Client Service Associate - Remote Work

Job Description:

Tata Motors, a leading automotive company in Bangalore, Karnataka, IN, is seeking a Client Service Associate for remote work on a part-time basis. The ideal candidate will have at least 3 years of experience in a similar role and possess the personality traits of reliability and hard work. Additionally, the candidate should have strong soft skills in leadership and innovation.

Responsibilities: 1. Serve as the main point of contact for clients, addressing their inquiries and concerns in a timely and professional manner. 2. Manage client accounts, ensuring all information is up-to-date and accurate. 3. Collaborate with internal teams to ensure client needs are met efficiently. 4. Identify opportunities for improvement in client service processes and propose solutions. 5. Assist in the development of client service strategies to enhance customer satisfaction and retention. 6. Participate in training sessions to stay updated on product knowledge and industry trends. 7. Contribute to team meetings and brainstorming sessions to drive innovation and problem-solving.

Requirements: 1. Bachelor's degree in a related field or equivalent work experience. 2. Excellent communication and interpersonal skills. 3. Proven track record of delivering exceptional client service. 4. Ability to work independently and manage multiple tasks simultaneously. 5. Proficiency in Microsoft Office and customer relationship management software. 6. Demonstrated leadership skills and a proactive approach to problem-solving.

Benefits: - Training & professional development opportunities to enhance skillset. - Profit sharing program to reward contributions to the company's success. - Retirement plan for long-term financial security.

Working Environment: Tata Motors promotes a culture of innovation and continuous improvement. We encourage calculated risk-taking to drive progress and stay ahead in the fast-paced automotive industry.

Deadline to apply: July 12, 2024

Equal Opportunity Statement: Tata Motors is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other characteristic protected by law. We are committed to building a diverse and inclusive workforce that reflects the communities we serve.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.