Client Service Manager - Remote Work

Job Description:

We are looking for a talented and experienced Client Service Manager to join our team at Wipro. As a Client Service Manager, you will be responsible for managing and nurturing client relationships, ensuring client satisfaction, and driving business growth. This is a remote work position based in Chennai, Tamil Nadu, IN, and is a part-time role with a mid-to-senior level of seniority.

Responsibilities: - Build and maintain strong client relationships through effective communication and regular interactions - Understand client needs and requirements to provide tailored solutions and services - Collaborate with internal teams to ensure timely delivery of projects and services - Monitor client satisfaction and address any issues or concerns in a timely manner - Identify opportunities for upselling and cross-selling to drive business growth - Track and analyze key performance metrics to measure client success and satisfaction - Stay up-to-date on industry trends and market changes to provide valuable insights to clients - Act as a trusted advisor to clients, providing expert advice and guidance on their business needs

Requirements: - Bachelor's degree in Business Administration, Marketing, or related field - 6+ years of experience in client service management, preferably in the technology industry - Strong communication and interpersonal skills - Driven and passionate about delivering exceptional client service - Proven ability to persuade and influence clients to drive business outcomes - Excellent research skills to understand market trends and client needs - Ability to work independently and remotely while still being a team player

Benefits: - Paid sick leave - Life insurance - Remote work flexibility

Working Environment: Join a team that leads the industry through cutting-edge ideas and solutions. At Wipro, we value innovation, creativity, and collaboration to drive success for our clients and our team members.

Deadline to Apply: June 26, 2024

Equal Opportunity Statement: Wipro is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.