Customer Service Associate - Remote Work

Job Description:

Box8, a leading food delivery company based in Bangalore, Karnataka, is seeking a Customer Service Associate to join our team on a part-time remote basis. This is an entry-level position with no prior experience required, making it ideal for individuals looking to kickstart their career in customer service.

Responsibilities: - Provide exceptional customer service through various communication channels including phone, email, and chat - Assist customers with inquiries, orders, and issues in a timely and professional manner - Troubleshoot problems and provide creative solutions to ensure customer satisfaction - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to resolve complex customer issues - Stay up-to-date on product offerings, promotions, and company policies - Continuously seek opportunities to improve processes and enhance the customer experience

Requirements: - Passionate about providing excellent customer service - Dedicated to meeting and exceeding customer expectations - Strong problem-solving skills and creativity in addressing customer needs - Excellent communication skills, both verbal and written - Ability to work independently and as part of a team - Proficiency in using basic computer programs and tools - Must have a reliable internet connection and suitable workspace for remote work

Benefits: - Travel opportunities for top-performing associates - Employee discounts on Box8 products - Joining Bonus for new hires

Working Environment: At Box8, we value excellence and strive to achieve high standards of customer service. We encourage our team members to pursue excellence in every endeavor, setting a benchmark for success within the industry.

Deadline to apply: May 6, 2024

Equal Opportunity Statement: Box8 is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, or disability. We welcome and encourage applications from all qualified individuals who share our passion for delivering exceptional customer service.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.