Customer Service Specialist - Remote Work

Job Description:

Blinkit is currently seeking a highly motivated and driven Customer Service Specialist to join our team. This is a remote work position based in Bangalore, Karnataka, IN. As an Associate Level Customer Service Specialist, you will be responsible for providing top-notch customer support to our clients.

Responsibilities: - Respond to customer inquiries via email, chat, and phone in a timely and professional manner - Resolve customer complaints and issues with a positive attitude and genuine desire to help - Provide product information and troubleshooting assistance to customers - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure customer satisfaction - Stay up to date on product knowledge and company policies - Research and implement innovative solutions to improve customer service processes

Requirements: - 2 years of experience in customer service or a related field - Excellent communication skills and a friendly demeanor - Strong problem-solving skills and a customer-focused mindset - Ability to work independently in a remote environment - Proficient in using customer service software and tools - Motivated and driven to provide exceptional customer service - Ability to research and implement innovative solutions - Bachelor's degree or equivalent experience preferred

Benefits: - Company-provided equipment - Parental leave - Remote work with free accommodation - Opportunities for professional development and growth

Working Environment: At Blinkit, we believe in creating an environment that sparks creativity and motivation. Our team is encouraged to think outside the box, collaborate with others, and strive for excellence in everything they do. We value diversity and inclusion and are committed to providing equal opportunities for all employees.

Deadline to Apply: May 1, 2024

Equal Opportunity Statement: Blinkit is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered to reach their full potential.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.