Customer Service Specialist - Remote Work

As a Customer Service Specialist at Hindustan Unilever Limited, you will be responsible for providing exceptional customer support to our clients, all while working remotely from the comfort of your own home in Chennai, Tamil Nadu, IN. This part-time position at the Associate Level requires a minimum of 3 years of experience in customer service.

Responsibilities: - Handle customer inquiries and issues via phone, email, chat, or social media platforms - Resolve customer complaints in a professional and timely manner - Provide product information and assistance with order processing - Maintain accurate records of customer interactions and transactions - Collaborate with other team members to ensure customer satisfaction - Identify and escalate priority issues to the appropriate channels - Stay up-to-date on product knowledge and company policies

Requirements: - Resilient and driven personality traits - Strong problem-solving skills and ability to conduct research effectively - Excellent communication and interpersonal skills - Proficient in using customer service software and Microsoft Office applications - Ability to work independently and prioritize tasks efficiently - High school diploma or equivalent required, Bachelor's degree preferred

Benefits: - Paid overtime for additional hours worked - Travel opportunities for training and networking events - Parental leave for new parents - Insurance and retirement benefits available for eligible employees

Working Environment: At Hindustan Unilever Limited, we strive to create a working environment that sparks creativity and motivation in our employees. We believe in inspiring greatness through collaboration, innovation, and a supportive culture.

Deadline to Apply: Don't miss out on this exciting opportunity to join our team as a Customer Service Specialist. The deadline to apply is July 12, 2024.

Equal Opportunity Statement: Hindustan Unilever Limited is an equal opportunity employer and is committed to providing a diverse and inclusive work environment for all employees. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.