Remote Account Support Assistant

Job Description:

Rupeek is looking for a dedicated and confident Remote Account Support Assistant to join our team in Bangalore, Karnataka. As an Associate Level employee, you will be responsible for providing remote support to our clients and assisting with account management tasks. This is a part-time position with a requirement of 2 years of experience in a similar role.

Responsibilities: - Handle customer inquiries and provide support via phone, email, and chat - Assist clients with account management tasks such as updating information, processing payments, and resolving issues - Ensure accuracy and attention to detail in all client interactions and data entry - Collaborate with internal teams to address customer needs and escalate complex issues as necessary - Make decisions independently to resolve customer concerns and provide exceptional service - Maintain a positive attitude and uphold the company's values in all interactions with clients

Requirements: - 2 years of experience in a customer support role - Strong decision-making skills and ability to work independently - Excellent attention to detail and organizational skills - Proficiency in Microsoft Office and CRM software - Excellent communication and interpersonal skills - Ability to multi-task and prioritize workload effectively - A proactive attitude and willingness to learn new skills

Personality Traits: - Dedicated - Confident

Soft Skills: - Decision-making - Attention to detail

Benefits: - Retirement plan - Gym membership - Life insurance

Working Environment: At Rupeek, we offer a dynamic workplace that values teamwork, fostering innovation, and shared success. Our team is dedicated to providing top-notch service to our clients while maintaining a supportive and collaborative work environment.

Deadline to Apply: May 7th, 2024

Equal Opportunity Statement: Rupeek is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, gender, gender identity, sexual orientation, national origin, age, disability, or any other status protected by law. All qualified individuals are encouraged to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.