Remote Account Support Assistant

Job Description:

Stellapps is seeking a Remote Account Support Assistant to join our team in Mumbai, Maharashtra. This part-time position at an associate level requires a minimum of 2 years of experience and is ideal for individuals who are independent, confident, and possess strong planning and communication skills.

Responsibilities: 1. Provide remote support to account managers in managing client relationships and resolving customer inquiries. 2. Assist in maintaining accurate customer records and updating client information in the CRM system. 3. Coordinate with internal teams to facilitate the onboarding of new clients and ensure a smooth transition process. 4. Prepare reports and presentations for client meetings and assist in developing client proposals. 5. Monitor key account metrics and provide insights to support client retention and growth strategies. 6. Collaborate with the sales team to identify upselling opportunities and contribute to revenue generation efforts.

Requirements: 1. 2+ years of experience in a customer support or account management role. 2. Excellent communication and interpersonal skills. 3. Strong planning and organizational abilities. 4. Proficiency in CRM software and MS Office applications. 5. Bachelor's degree in Business Administration or relevant field. 6. Ability to work independently and prioritize tasks effectively.

Benefits: 1. Training & professional development opportunities to enhance your skills and career growth. 2. Paid Time Off (PTO) to recharge and maintain work-life balance. 3. Gym membership to promote health and wellness among employees.

Working Environment: At Stellapps, we believe in giving back to the community through corporate social responsibility initiatives. Join our team and make a positive impact on society while growing professionally.

Equal Opportunity Statement: Stellapps is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applicants from all backgrounds and encourage individuals with disabilities to apply.

Deadline to apply: June 10, 2024

Join Stellapps today and be part of a dynamic team that values excellence, innovation, and teamwork.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.