Account Support Associate

Job Description:

Swiggy is seeking a motivated and detail-oriented Account Support Associate to join our team in Chennai, Tamil Nadu. As an Account Support Associate, you will be responsible for providing exceptional customer service to our clients and ensuring smooth operations of their accounts. This is an entry-level position, perfect for someone looking to kickstart their career in account management.

Responsibilities: - Provide timely and accurate support to clients regarding their accounts - Assist in resolving customer inquiries and issues in a professional manner - Collaborate with the account management team to ensure client satisfaction - Manage and update client account information in the system - Monitor account activity and report any irregularities to the appropriate parties - Assist in preparing reports and analysis to track account performance - Stay up-to-date on industry trends and best practices in account management

Requirements: - Confident and adaptable personality with a strong work ethic - Strong emotional intelligence and persuasion skills - Excellent communication and interpersonal skills - Ability to work well under pressure and handle multiple tasks simultaneously - Bachelor's degree in Business Administration or related field is preferred but not required - Knowledge of CRM software is a plus

Benefits: - Visa sponsorship for eligible candidates - Travel opportunities for top performers - Relocation allowance for candidates willing to relocate to Chennai - Empowering work environment that encourages employees to take ownership and make impactful decisions

Equal Opportunity Statement: Swiggy is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.