Account Support Manager - Work from home

Job Description:

BookMyShow is looking for a motivated and experienced Account Support Manager to join our team. As an Account Support Manager, you will be responsible for managing and supporting key client accounts. This is a part-time position with the flexibility to work from home.

Responsibilities: - Develop and maintain strong relationships with key client accounts - Act as the main point of contact for client inquiries and issues - Provide product knowledge and support to clients - Collaborate with internal teams to address client needs and concerns - Monitor account performance and provide regular updates to clients - Analyze account data to identify trends and opportunities for growth - Develop and implement strategies to increase client satisfaction and retention - Meet and exceed key performance indicators and client expectations - Provide timely and accurate reports to management

Requirements: - Bachelor's degree in Business Administration or related field - 6 years of experience in account management or customer support - Proven track record of managing client relationships and exceeding targets - Strong communication and interpersonal skills - Ability to make sound decisions and think strategically - Emotional intelligence and ability to empathize with clients - Hardworking and passionate about delivering exceptional customer service

Personality Traits: - Hardworking - Passionate

Soft Skills: - Decision-making - Emotional intelligence

Benefits: - Paid overtime - Free accommodation - Remote work flexibility

Working Environment: At BookMyShow, we strive to exceed customer expectations and deliver delight. Our team is dedicated to providing top-notch service and support to our clients.

Equal Opportunity Statement: BookMyShow is an equal opportunity employer and is committed to creating an inclusive and diverse work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.