Account Support Officer

Job Description:

We are seeking a dedicated and experienced Account Support Officer to join our team at Dunzo in Chennai, Tamil Nadu. As an Associate Level position, this role requires a minimum of 2 years of experience in account support or a related field. The ideal candidate will be resilient, passionate, and possess excellent presentation and adaptability skills.

Responsibilities: - Provide support to account managers in maintaining client relationships and ensuring customer satisfaction. - Assist in onboarding new clients and providing training on our products and services. - Monitor account activity and communicate regularly with clients to address any issues or concerns. - Generate reports and analyze data to identify trends and opportunities for growth. - Collaborate with internal teams to coordinate efforts and deliver exceptional service to clients. - Handle any ad-hoc administrative tasks as needed to support the account management team.

Requirements: - Bachelor's degree in Business, Marketing, or a related field. - Minimum of 2 years of experience in account support or a similar role. - Strong presentation skills and the ability to communicate effectively with clients. - Demonstrated adaptability and the ability to work in a fast-paced environment. - Proficiency in Microsoft Office and experience with CRM software. - Experience in the tech industry or a related field is a plus.

Benefits: - Paid sick leave - Dental insurance - Paid Time Off (PTO)

Working Environment: At Dunzo, we believe in giving back to the community through our corporate social responsibility initiatives. As an Account Support Officer, you will have the opportunity to participate in volunteer activities and make a positive impact on those in need.

Equal Opportunity Statement: Dunzo is an equal opportunity employer and does not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

Deadline to apply: 2024-05-01

If you meet the requirements and are excited about the opportunity to grow with a dynamic company like Dunzo, we encourage you to apply for the Account Support Officer position in Chennai, Tamil Nadu. Join us in helping our clients succeed and make a difference in the community through our innovative services.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.