Account Support Officer

Job Description:

We are seeking a passionate and hardworking Account Support Officer to join our team at Shaadi.com in Delhi, IN. As an Entry Level Account Support Officer, you will be responsible for providing support to our clients and ensuring the success of their accounts on our platform.

Responsibilities: - Build and maintain strong relationships with clients to understand their needs and provide exceptional support - Assist clients in setting up and optimizing their accounts on Shaadi.com - Analyze data to identify trends and opportunities for account growth - Collaborate with the sales team to drive revenue growth through strategic account management - Provide timely and accurate information to clients regarding their accounts - Identify and resolve account issues in a timely manner - Stay up-to-date on industry trends and best practices to provide the best possible support to clients - Participate in training and development programs to enhance your skills and knowledge

Requirements: - Passion for working with clients and providing exceptional support - Strong work ethic and dedication to achieving results - Creativity and analytical skills to solve complex problems and drive account growth - Excellent communication and interpersonal skills - Ability to work independently and as part of a team - Proficiency in MS Office and CRM software

Benefits: - Free accommodation - Disability insurance - Paid Time Off (PTO)

Working Environment: As an Account Support Officer at Shaadi.com, you will work in a dynamic and data-driven environment. You will have the opportunity to leverage data to inform decisions and drive strategic initiatives that will help our clients succeed on our platform.

Deadline to apply: June 29, 2024

Equal Opportunity Statement: Shaadi.com is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.