Account Support Officer - Work from home

Job Description:

BookMyShow is looking for a dynamic and reliable Account Support Officer to join our team on a part-time basis. As an Associate Level professional with at least 3 years of experience, you will be responsible for providing support to our account management team and ensuring the smooth operation of client accounts. This role will allow you to work from the comfort of your own home in Delhi, Delhi, IN.

Responsibilities: 1. Communicate with clients to understand their needs and provide solutions 2. Assist in the creation and maintenance of client account profiles 3. Coordinate with various departments to ensure timely delivery of services 4. Monitor account activity and report any issues to the account manager 5. Handle client inquiries and resolve them in a timely manner 6. Prepare reports on account performance and present findings to management 7. Collaborate with the sales team to identify opportunities for account growth 8. Assist in the development and implementation of account strategies

Requirements: 1. At least 3 years of experience in account management or a related field 2. Excellent communication skills, both written and verbal 3. Strong organizational skills and attention to detail 4. Ability to work in a fast-paced environment and juggle multiple tasks 5. Proficiency in Microsoft Office and CRM software 6. Energetic and adaptable personality 7. Ability to work independently and as part of a team

Benefits: 1. Relocation allowance for eligible candidates 2. Life insurance coverage 3. Free food provided during working hours

Working Environment: BookMyShow is committed to cultivating leaders who foster inclusivity and mentorship. We believe in providing a supportive and collaborative work environment where employees can thrive and grow professionally.

Deadline to Apply: June 29, 2024

Equal Opportunity Statement: BookMyShow is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We value diversity and inclusion in our workforce and encourage qualified individuals of all backgrounds to apply.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.