Remote Account Support Representative

Job Description:

Livspace, a leading interior design and decor company, is seeking a Remote Account Support Representative to join our team in Kolkata, West Bengal. This part-time, entry-level position is perfect for individuals with no prior experience who are confident and driven to succeed.

Responsibilities: 1. Provide excellent customer service and support to clients via phone, email, and chat. 2. Assist customers with inquiries, issues, and account maintenance. 3. Build and maintain strong relationships with clients to ensure their satisfaction. 4. Collaborate with internal teams to resolve customer concerns in a timely manner. 5. Follow up with clients to ensure their needs are met and maintain a high level of customer retention.

Requirements: 1. Strong communication skills and ability to effectively engage with customers. 2. Confidence and motivation to excel in a fast-paced, remote work environment. 3. Persuasion skills to effectively communicate with clients and address their needs. 4. Critical thinking skills to analyze situations and provide solutions. 5. Ability to work independently and as part of a team. 6. Must be detail-oriented and able to prioritize tasks effectively.

Benefits: 1. Paid overtime for any additional hours worked. 2. Medical coverage for health and wellness needs. 3. Employee discounts on Livspace products and services.

Working Environment: At Livspace, we encourage curiosity and questioning to fuel innovation and growth. Our team values collaboration, creativity, and continuous learning. You will have the opportunity to work in a supportive and dynamic environment where your ideas are valued and your career can flourish.

Deadline to Apply: June 10, 2024

Equal Opportunity Statement: Livspace is an equal opportunity employer and is committed to creating a diverse and inclusive work environment. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, or any other protected status. All qualified applicants will receive consideration for employment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.