Remote Account Support Representative

Job Description:

InMobi is seeking a Remote Account Support Representative to join our team in Mumbai, Maharashtra, IN. This part-time position is perfect for individuals with a minimum of 4 years of experience who are adaptable and confident in their abilities. As an Associate Level employee, you will be responsible for providing top-notch support to our clients, ensuring their satisfaction and success.

Responsibilities: 1. Act as the main point of contact for all client inquiries and issues, providing timely and effective solutions. 2. Collaborate with internal teams to address customer needs and improve overall service delivery. 3. Maintain accurate client records and update databases with relevant information. 4. Assist in onboarding new clients and provide training and guidance on our products and services. 5. Monitor client accounts and identify trends or issues that may impact their satisfaction.

Requirements: 1. Minimum of 4 years of experience in a similar role in the technology or advertising industry. 2. Strong decision-making and problem-solving skills. 3. Excellent communication and interpersonal abilities. 4. Ability to work independently and in a team environment. 5. Proficient in using CRM software and Microsoft Office suite.

Personality Traits: 1. Adaptable: Able to quickly adjust to changing priorities and client needs. 2. Confident: Comfortable in interacting with clients and providing solutions to their problems.

Benefits: 1. Visa sponsorship for eligible candidates. 2. Life insurance coverage. 3. Travel opportunities for training and conferences.

Working Environment: Be part of a dynamic team that leads the industry through cutting-edge ideas and solutions. Collaborate with talented individuals who are passionate about delivering exceptional service to our clients.

Equal Opportunity Statement: InMobi is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, or disability. All qualified applicants will receive consideration for employment.

Deadline to apply: June 12, 2024. Apply now to be part of our innovative team at InMobi!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.