Remote Account Support Specialist

Maruti Suzuki India Limited is seeking a dedicated and motivated Remote Account Support Specialist to join our team in Bangalore, Karnataka. As an Entry Level role, no prior experience is required, making it a great opportunity for individuals looking to start their career in the automotive industry.

Responsibilities: - Provide account support to customers via phone, email or chat in a remote setting - Assist customers with inquiries, troubleshooting, and problem resolution related to their accounts - Process account transactions and update customer information in the company database - Collaborate with other departments to ensure seamless customer experience - Handle customer complaints and ensure timely resolution - Meet and exceed customer satisfaction goals

Requirements: - Excellent communication skills, both written and verbal - Ability to negotiate effectively and adapt to different customer needs - Proficiency in computer applications and software - Strong problem-solving skills and attention to detail - Ability to work independently and in a team setting - High school diploma or equivalent - Must have a computer with a stable internet connection

Personality Traits: - Dedication to providing exceptional customer service - Motivation to learn and grow in a fast-paced environment

Soft Skills: - Strong negotiation skills to handle customer complaints and issues - Adaptability to changing customer needs and situations

Benefits: - Free food provided during working hours - Paid overtime for additional hours worked - Paid sick leave for when you need time off to recover

Working Environment: At Maruti Suzuki India Limited, we believe in continuously learning and adapting to stay ahead in a rapidly changing world. As a Remote Account Support Specialist, you will have the opportunity to develop new skills and advance your career in a dynamic and supportive work environment.

Equal Opportunity Statement: Maruti Suzuki India Limited is an equal opportunity employer and is committed to diversity in the workplace. We do not discriminate on the basis of race, color, religion, gender, sexual orientation, age, marital status, or disability. All qualified applicants will receive consideration for employment without regard to any of the aforementioned factors.

Deadline to apply: 2024-07-14

If you are looking for a challenging yet rewarding opportunity in account support and customer service, we encourage you to apply for the position of Remote Account Support Specialist at Maruti Suzuki India Limited. Join us in making a difference in the automotive industry and helping customers have the best experience possible.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.