Remote Call Center Assistant

As a Remote Call Center Assistant at Ola Electric, you will play a crucial role in providing exceptional customer service to our clients. This part-time position based in Mumbai, Maharashtra, IN is perfect for individuals with 1 year of experience who are energetic, confident, possess emotional intelligence, and excel in time management.

Responsibilities: - Answering incoming calls and emails promptly and professionally - Providing accurate information to customers regarding products and services - Resolving customer complaints in a timely and efficient manner - Keeping detailed records of customer interactions and transactions - Collaborating with team members to ensure excellent customer service delivery - Adhering to company policies and procedures at all times

Requirements: - 1 year of experience in a customer service or call center role - Excellent communication skills in English and Hindi - Strong problem-solving abilities - Ability to work independently and as part of a team - Proficiency in using CRM software and Microsoft Office Suite - Flexible schedule to accommodate part-time hours - High school diploma or equivalent

Benefits: - Company-provided equipment for remote work - Free accommodation during training period - Retirement plan options

Working Environment: At Ola Electric, you will be part of a high-energy workplace where your contributions are valued and impactful results are celebrated. We strive for success and growth, both for our employees and our company as a whole.

Equal Opportunity Statement: Ola Electric is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees, regardless of race, gender, age, religion, or sexual orientation.

Deadline to apply: May 2, 2024

We look forward to welcoming a motivated and customer-focused individual to our team at Ola Electric. Apply now and join us in providing exceptional service to our clients.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.