Call Center Associate

salary Salary :

₹32,395 - 53,161 monthly

icon building Company : Delhivery
icon briefcase Job Type : Part-Time
icon remote-alt Remote / Work from Home

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.

🔥 Urgent

✨ Immediate Start

icon loader
icon loader
Open only for candidates based in India

This job is no longer accepting applications.

Scroll down below to view similar jobs .

Job Description - Call Center Associate

Job Description:


Delhivery, a leading logistics company in Kolkata, West Bengal, is seeking energetic and hardworking individuals to join our team as Call Center Associates on a part-time basis. As an Entry Level position, no prior experience is required, making it an ideal opportunity for those looking to start their career in the customer service field.


Responsibilities: 1. Handle inbound and outbound calls to assist customers with inquiries, issues, and product information. 2. Provide exceptional customer service by actively listening to customers, identifying their needs, and resolving any concerns in a timely manner. 3. Utilize innovative problem-solving skills to address customer issues effectively. 4. Demonstrate strong persuasion skills to upsell products or services when appropriate. 5. Maintain accurate and detailed records of customer interactions in the company database. 6. Work collaboratively with team members to achieve individual and team goals. 7. Adhere to company policies and procedures to ensure consistent service delivery. 8. Continuously learn and adapt to changes in products and services to provide accurate information to customers.


Requirements: 1. Energetic and hardworking individuals who are passionate about delivering excellent customer service. 2. Strong communication skills, both verbal and written. 3. Ability to think critically and provide innovative solutions to customer problems. 4. Persuasion skills to effectively upsell products or services. 5. A high school diploma or equivalent. 6. Proficiency in basic computer skills and familiarity with customer service software. 7. Ability to work in a fast-paced environment and adapt to changing priorities. 8. Must be able to work a flexible schedule, including evenings and weekends.


Benefits: - Free food provided during work hours. - Travel opportunities to attend training sessions and company events. - Travel and spending expenses covered for work-related travel. - A flexible work environment that adapts to change with speed and efficiency.


Equal Opportunity Statement: Delhivery is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel welcomed and valued.


Deadline to apply: July 5, 2024


If you meet the requirements and are looking to kickstart your career in customer service, we encourage you to apply for the Call Center Associate position at Delhivery in Kolkata, West Bengal. Join our team and be part of a dynamic and rewarding work environment.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.

Work Schedule

This job has the following work schedule:

  • Flexible

Benefits & Perks

This job has the following benefits:

  • Remote work flexibility
Original job Call Center Associate posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Open only for candidates based in India

This job is no longer accepting applications.

Scroll down below to view similar jobs .

icon no cv required No CV Required icon fast interview Fast Interview via Chat

Share this job with your friends

View similar Customer Service / Guest Services Part-Time jobs below

GrabJobs is the no1 job portal in India, connecting you to thousands of jobs fast! Find the best jobs in India, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.