Call Center Officer - Work from home

Job description:

Indian Oil Corporation is seeking a dedicated and reliable Call Center Officer to work from home in Kolkata, West Bengal. This part-time entry-level position does not require any prior experience and is perfect for individuals looking to gain valuable skills in a reputable company.

Responsibilities: - Handle inbound and outbound calls from customers regarding product inquiries, service complaints, and general assistance. - Provide excellent customer service by resolving issues in a timely and professional manner. - Maintain accurate records of customer interactions and transactions. - Collaborate with team members to ensure consistent service delivery. - Utilize leadership and research skills to continuously improve processes and customer satisfaction.

Requirements: - Reliable and dedicated individual willing to work from home. - Possess soft skills such as leadership and research abilities. - Strong communication skills and the ability to remain calm under pressure. - Proficient in using computer systems and software. - High school diploma or equivalent.

Benefits: - Gym membership - Paid sick leave - Joining Bonus

Working environment: At Indian Oil Corporation, we uphold the highest standards of ethical conduct and integrity. Our call center officers are expected to maintain these standards in all interactions with customers and colleagues.

Deadline to apply: 2024-06-12

Equal opportunity statement: Indian Oil Corporation is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law. We welcome applicants from all backgrounds and encourage diversity in our workforce.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.