Call Center Specialist - Work from home

Job Description:

Vedantu, a leading online education company, is seeking a Call Center Specialist to work from home in Delhi, India. This part-time entry-level position requires no prior experience, making it an ideal opportunity for individuals looking to kickstart their career in customer service.

Responsibilities: • Handle inbound and outbound calls from students, parents, and teachers regarding inquiries, complaints, and technical support • Provide excellent customer service by actively listening to customers' needs and resolving issues in a professional and timely manner • Maintain accurate records of customer interactions and update information in the company database • Collaborate with team members to ensure a seamless customer experience • Adhere to company policies and procedures at all times

Requirements: • Hardworking and independent individual who is eager to learn and grow within a dynamic work environment • Strong planning and time management skills to efficiently handle a high volume of calls • Excellent communication skills with a friendly and professional demeanor • Ability to multitask and prioritize tasks effectively • Proficiency in using computer systems and knowledge of customer service software applications is a plus • High school diploma or equivalent

Benefits: • Dental insurance • Disability insurance • Relocation allowance

Working Environment: Join a company that transcends borders, promoting collaboration on a global scale. As a Call Center Specialist at Vedantu, you will have the opportunity to work from the comfort of your own home while making a positive impact on students' educational journey.

Equal Opportunity Statement: Vedantu is an equal opportunity employer and is committed to building a diverse workforce. We welcome and encourage applications from all qualified candidates, regardless of race, gender, age, religion, disability, sexual orientation, or nationality.

Deadline to apply: May 1, 2024

If you are a motivated individual with a passion for customer service, apply now to join Vedantu as a Call Center Specialist and embark on a rewarding career journey.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.