Job Description:
We are looking for a Chat Support Representative to join our team at Udaan in Bangalore, Karnataka. As a part-time Associate Level team member, you will be responsible for providing excellent customer service through chat support.
Responsibilities: - Respond to customer inquiries and resolve issues through chat support - Provide product information and guidance to customers - Troubleshoot technical issues and escalate complex problems to the appropriate team - Maintain a high level of professionalism and customer service at all times - Collaborate with other team members to improve processes and customer satisfaction - Keep accurate records of customer interactions and transactions
Requirements: - 4 years of experience in customer service or a related field - Confident and adaptable personality traits - Strong leadership and analysis skills - Excellent written communication skills - Ability to multitask and work in a fast-paced environment - Familiarity with CRM software is a plus
Benefits: - Paid Time Off (PTO) - Company transportation - Vision insurance
Working Environment: At Udaan, we embrace creativity in a culture that values fresh ideas and inventive solutions. Our team is dedicated to providing exceptional customer service and creating a positive work environment for all employees.
Deadline to Apply: The deadline to apply for the Chat Support Representative position is June 29, 2024.
Equal Opportunity Statement: Udaan is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
This job has the following work schedule:
This job has the following benefits:
Share this job with your friends
Share this job with your friends
Copyright © 2024 Grabjobs Pte.Ltd. All Rights Reserved.