Client Relations Assistant

Job Description:

Samsung India is seeking a Client Relations Assistant to join our team in Kolkata, West Bengal. As a Client Relations Assistant, you will play a crucial role in maintaining and enhancing relationships with our clients. This part-time position is perfect for someone who is looking to gain experience in a fast-paced and exciting work environment.

Responsibilities: - Act as a liaison between the company and clients, providing exceptional customer service and addressing any inquiries or concerns. - Proactively communicate with clients to ensure their needs are being met and identify opportunities for upselling or cross-selling. - Assist in creating and executing client retention strategies to maintain long-lasting relationships. - Collaborate with the sales team to understand client needs and deliver tailored solutions. - Prepare reports on client feedback and satisfaction to enhance services. - Stay up-to-date on industry trends and competitor activities to better serve clients. - Attend client meetings and events as needed.

Requirements: - 1 year of experience in a customer service or sales role preferred. - Bachelor's degree in Business Administration or a related field. - Adaptable and confident personality traits. - Strong leadership and strategic planning skills. - Excellent communication and interpersonal abilities. - Proficiency in Microsoft Office Suite. - Knowledge of CRM software is a plus.

Benefits: - Paid Time Off (PTO). - Vision insurance. - Disability insurance.

Working Environment: At Samsung India, we believe in a dynamic workplace that values teamwork, fosters innovation, and encourages shared success. You will have the opportunity to work with a diverse and talented team who are passionate about delivering exceptional service to our clients.

Equal Opportunity Statement: Samsung India is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, sexual orientation, or any other protected status in accordance with applicable laws. All qualified candidates are encouraged to apply.

Deadline to Apply: June 29, 2024. Apply now to be part of a leading technology company and help us build stronger client relationships in Kolkata, West Bengal!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.