Client Relations Assistant - Work from home

Job Description

Cipla, a leading pharmaceutical company in Mumbai, Maharashtra, IN, is seeking a Client Relations Assistant to work from home on a part-time basis at the Associate Level with at least 4 years of experience. The ideal candidate for this position should be passionate and resilient, with strong teamwork and strategic planning skills.

Responsibilities: 1. Develop and maintain positive relationships with clients through regular communication and follow-up. 2. Handle client inquiries and concerns in a timely and professional manner. 3. Assist with the implementation of client retention strategies. 4. Collaborate with internal teams to ensure client needs are met. 5. Prepare reports and presentations on client interactions and feedback. 6. Aid in the development and implementation of client satisfaction surveys. 7. Provide administrative support to the client relations team as needed.

Requirements: 1. Bachelor's degree in Business, Marketing, or related field. 2. 4+ years of experience in client relations or a similar role. 3. Excellent communication and interpersonal skills. 4. Strong organizational and time-management abilities. 5. Proficiency in Microsoft Office Suite and CRM software. 6. Ability to work independently and as part of a team. 7. Experience in strategic planning and problem-solving. 8. Home office setup with reliable internet connection.

Benefits: 1. Company transportation for necessary meetings. 2. Paid overtime for additional hours worked. 3. Paid sick leave for unforeseen circumstances. 4. Opportunities for professional development and growth within the company.

Working Environment: At Cipla, we strive to pave the way for diversity and inclusivity, creating a culture of belonging where every individual is valued and respected. Our team is committed to upholding these values in all aspects of our work.

Equal Opportunity Statement: Cipla is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other protected status. All qualified individuals are encouraged to apply.

Deadline to Apply: July 22, 2024

Join our team at Cipla and be a part of a dynamic company that values client relationships and fosters a positive working environment. Apply now to make a difference in the pharmaceutical industry from the comfort of your own home.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.