Client Relations Associate - Work from home

Job Description:

Indian Oil Corporation is seeking a motivated and hardworking Client Relations Associate to join our team in Kolkata, West Bengal. This part-time position offers the flexibility of working from home, with the opportunity to grow and develop within a leading energy corporation. As an Associate Level professional with at least 4 years of experience, you will be responsible for managing client relationships and ensuring customer satisfaction.

Responsibilities: - Communicate with clients to understand their needs and provide solutions - Build and maintain strong relationships with clients through regular communication - Handle client inquiries and resolve any issues in a timely manner - Collaborate with internal teams to meet client requirements and deliver exceptional service - Conduct research and market analysis to identify new business opportunities - Track and report on client satisfaction metrics to management - Assist in the development of client retention strategies - Stay updated on industry trends and developments to provide innovative solutions to clients

Requirements: - Bachelor's degree in Business Administration or related field - Proven experience in client relations or customer service - Strong communication and interpersonal skills - Ability to work independently and multitask effectively - Proficiency in Microsoft Office Suite and CRM software - Excellent research and analytical skills - Self-motivated with a strong work ethic - Ability to thrive in a fast-paced and dynamic work environment

Benefits: - Remote work flexibility - Company-provided equipment - Joining Bonus - Opportunities for growth and development

Equal Opportunity Statement: Indian Oil Corporation is an equal opportunity employer and does not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability. We are committed to creating a diverse and inclusive work environment for all employees. All qualified applicants will receive consideration for employment.

Deadline to apply: 2024-07-22

If you meet the requirements and are ready to take on a new challenge in client relations, we encourage you to apply for this exciting opportunity with Indian Oil Corporation. Join our team and become a part of our success story in the energy industry.

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.