₹53,161 - 74,758 monthly
Number of Applicants
:000+
🔥 Urgent
✨ Immediate Start
Job Description:
PharmEasy is seeking a dynamic and experienced Client Relations Manager to join our team on a part-time basis, working remotely from Mumbai, Maharashtra, IN. As a Mid-to-Senior Level professional with at least 7 years of relevant experience, you will be responsible for managing client relationships and ensuring customer satisfaction.
Responsibilities: - Act as the primary point of contact for clients, addressing their needs and concerns in a timely and professional manner - Develop and maintain strong relationships with clients, fostering trust and loyalty - Collaborate with internal teams to ensure client needs are met and issues are resolved promptly - Analyze client feedback and implement strategies to improve customer satisfaction - Identify opportunities for upselling and cross-selling products or services to existing clients - Prepare and present regular reports on client accounts and satisfaction levels - Stay up-to-date on industry trends and competitor activities to better serve clients
Requirements: - Bachelor's degree in Business Administration or a related field - Proven experience in client relations or account management - Excellent communication and interpersonal skills - Strong problem-solving abilities and attention to detail - Ability to work independently and as part of a team - Hardworking and reliable with a strong sense of accountability - Strong time management skills and ability to meet deadlines - Creativity to develop innovative solutions to client challenges
Benefits: - Joining Bonus - Medical coverage - Relocation allowance
Working Environment: At PharmEasy, we nurture an entrepreneurial atmosphere, even within an established organization. We value creativity, innovation, and collaboration, and we encourage our employees to think outside the box and explore new ideas.
Deadline to Apply: 2024-07-05
Equal Opportunity Statement: PharmEasy is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating an inclusive and diverse work environment where all employees feel valued and respected.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.
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