Client Relations Officer

Job description:

Ola Electric, a leading electric vehicle company, is seeking a part-time Client Relations Officer to join our team in Mumbai, Maharashtra. As an Entry Level position, this role is perfect for individuals looking to start their career in client relations within the electric vehicle industry.

Responsibilities: - Serve as the main point of contact for clients, addressing any inquiries or concerns in a timely and efficient manner - Develop and maintain strong relationships with clients to ensure high levels of customer satisfaction - Work closely with the sales team to understand client needs and provide support as needed - Prepare and present reports on client feedback, issues, and suggestions to management - Collaborate with cross-functional teams to implement strategies to improve client relations and enhance the overall customer experience - Stay current on industry trends and best practices to continuously improve client relations processes and procedures

Requirements: - No prior experience required, but a strong passion for client relations and the electric vehicle industry is a must - Independent and self-motivated with the ability to work well in a fast-paced environment - Excellent critical thinking skills to analyze client needs and provide solutions - High emotional intelligence to understand and empathize with client concerns - Strong communication and interpersonal skills to effectively interact with clients and internal teams - Bachelor's degree in business, marketing, or a related field is preferred but not required

Benefits: - Medical coverage - Retirement plan - Relocation allowance for eligible candidates - Opportunity for personal and professional growth through ongoing learning and development initiatives within the company

Equal opportunity statement: Ola Electric is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, sexual orientation, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workforce where all individuals are valued and respected.

Deadline to apply: June 12, 2024

If you are passionate about client relations, have a keen interest in the electric vehicle industry, and possess the necessary skills and traits to excel in this role, we encourage you to apply to join the Ola Electric team in Mumbai!

How to apply:

Apply on GrabJobs and you will be notified if shortlisted for the job.